Processing Times

How long do withdrawals take?

Withdrawals are typically processed promptly, however timing may vary depending on:

• Network conditions • Security checks • Internal processing requirements

In most cases, withdrawals are completed within a short timeframe.

Can I cancel a withdrawal?

Once a withdrawal has been submitted and processed, it cannot be reversed.

Always double-check your wallet address and details before confirming a withdrawal.

What should I do if my deposit hasn’t arrived?

If your deposit does not appear:

1. Check the transaction status using your transaction hash (TXID)

2. Confirm that the correct address and network were used

3. Ensure the required network confirmations have been completed

If the issue persists, contact support and provide your transaction details.

What should I do if my withdrawal is delayed?

Withdrawal delays can occur due to:

• Network congestion • Additional security checks • Incorrect or incomplete withdrawal details

If your withdrawal has not been processed within the expected timeframe, contact support for assistance.